Privacy Policy

Liberty SW LLC, doing business as Liberty Building Company ("Liberty Building Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit libertybuildingcompany.com (the "Site") or contact us about our roofing, siding, masonry, and storm damage repair services.

Information We Collect

Information you provide: When you request a quote or a free roof assessment, call us, email us, or message us on WhatsApp or social media, we may collect your name, email address, phone number, country, property address, property type (residential or commercial), project type, roofing preferences, project timeline, details about roof damage, and any photos, EagleView reports, or insurance documents you choose to share.

Information collected automatically: When you visit the Site, we and our service providers may collect your IP address, browser type, device information, pages visited, time spent on the Site, and the website that referred you. This is collected through cookies and similar technologies, including Google Tag Manager.

How We Use Your Information

We use your information to respond to inquiries and provide estimates, schedule free roof assessments and inspections, document storm damage and support your insurance claim, manage and complete your project, connect you with financing options you request, send project updates or information you've asked for, improve our Site and services, measure the effectiveness of our advertising, and comply with legal and licensing obligations.

Cookies, Analytics, and Advertising

We use tools such as Google Tag Manager, Google Analytics, and the Meta (Facebook) Pixel to understand how visitors use our Site and to show relevant ads on platforms like Facebook and Instagram. These tools may use cookies to collect information about your browsing activity. You can control cookies through your browser settings, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage your ad preferences in your Facebook or Instagram account settings.

How We Share Information

We do not sell your personal information. We may share it only as needed with:

• Your insurance company or adjuster, when you ask us to help with a roof insurance claim.
• Financing partners (such as Foundation Finance, Renew Financial, Ygrene, Synchrony, and GoodLeap), only if you choose to apply for financing through them. Each partner's own privacy policy governs how they handle your application.
• Service providers who help us operate our business, such as website hosting, email, scheduling, and advertising platforms.
• Subcontractors, suppliers, and manufacturers when needed to complete your project or register a warranty.
• Government agencies, permitting offices, or other parties when required by law or to protect our rights.

Text Messages and WhatsApp

If you provide your phone number and agree to receive messages, we may contact you by text or WhatsApp with appointment reminders and project updates. Message and data rates may apply. Reply STOP to opt out of text messages at any time. We do not share your mobile number or messaging consent with third parties for their marketing purposes.

Data Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is completely secure.

Data Retention

We keep your information only as long as needed for the purposes described above, including project, permit, and warranty records we are required to keep under Florida law and our contractor licensing obligations.

Your Choices

You may request to access, update, or delete the personal information we hold about you by contacting us below. You may unsubscribe from marketing emails at any time using the link in the email.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect their personal information.

Third-Party Links

Our Site links to third-party websites, including our Facebook and Instagram pages and our financing partners. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

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